Shipping Information

Shipping Information - hair-fancy.com
At Hair-fancy, we strive to deliver your favorite wigs to you quickly and smoothly. Below is detailed information about our order processing, delivery timelines, shipping costs, and delivery restrictions to help you plan your purchase.
1. Order Processing Time
After you place a successful order (and payment is confirmed), our team will process your order within 3 business days. Processing includes verifying your order details, checking product stock, and preparing your wig for shipment (e.g., inspecting wig quality, packaging securely).
Note: Processing time does not include weekends or public holidays. For custom wigs (e.g., tailored size or color), processing may take an additional 2-3 business days—we will notify you of the exact timeline via email.
2. Delivery Timeline
Once your order is shipped, standard delivery will take 8-10 business days to reach most locations. Delivery timelines are estimated and may be affected by factors such as:
  • Local customs clearance (for international shipments, if applicable)
  • Peak shopping seasons (e.g., Black Friday, Christmas)
  • Unforeseen logistics delays (e.g., weather, transportation issues)
You will receive a shipping confirmation email with a tracking number once your order is dispatched. You can use this number to track your package’s status on our website or the shipping carrier’s platform.
3. Shipping Costs & Free Shipping Policy
We offer transparent shipping costs and a free shipping benefit to make your purchase more valuable:
  • Free Shipping: Enjoy free standard shipping on all orders with a total value of $50 or more (before taxes).
  • Orders Under
    8 will be applied to orders with a total value below $50.
  • Special Area Surcharge: For select special areas (e.g., remote islands, hard-to-reach regions), an additional $10 shipping surcharge will be added to your order (we will notify you of this surcharge at checkout before you confirm payment).
4. Delivery Restrictions
  • Remote Areas: We do not deliver to remote areas that are not covered by our designated shipping carriers (e.g., certain remote rural regions, areas with limited logistics access). If your shipping address falls into a restricted remote area, we will contact you via email to either adjust the address or cancel the order (with a full refund).
  • International Shipping: Currently, our shipping services are limited to [specify regions, e.g., the contiguous United States]. For international shipping inquiries, please contact us at utopiakamil@outlook.com.
5. Shipping Carrier
We partner with trusted shipping carriers (e.g., UPS, USPS) to ensure reliable and timely delivery. The specific carrier will be assigned based on your shipping address and order details, and will be listed in your shipping confirmation email.
6. Contact Us for Shipping Questions
If you have questions about your order’s processing status, delivery timeline, or shipping costs, please reach out to us:
  • Website: hair-fancy.com (visit the "Contact Us" page for more options)