Privacy Policy

Privacy Policy - hair-fancy.com
Effective Date: [Insert Date, e.g., November 10, 2025]
At hair-fancy.com ("we", "us", or "our"), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, purchase our wig products, or interact with our services. By using hair-fancy.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us, as well as non-personal information generated through your use of our website. The types of information include:
1.1 Personal Information:
  • Contact details: Name, email address (e.g., your email for order updates), phone number (if provided for shipping or support), and shipping/billing addresses.
  • Order-related information: Purchase history, order number, product preferences (e.g., wig style, color, size selected), and payment details (processed by third-party payment providers; we do not store full credit card information).
  • Account information: If you create an account, your username, password (encrypted), and saved preferences (e.g., favorite wig styles).
1.2 Non-Personal Information:
  • Technical data: IP address, browser type, device information (e.g., smartphone, laptop), operating system, and pages visited on our website (collected via cookies and similar tracking tools).
  • Usage data: Time spent on our website, search queries (e.g., "curly human hair wig"), and interaction with our product pages.
2. How We Use Your Information
We use your personal information only for legitimate business purposes, including:
2.1 Fulfilling orders: Processing your purchases, arranging shipping, and sending order confirmations or delivery updates.
2.2 Providing customer support: Responding to your inquiries (e.g., about wig care, returns) and resolving issues related to your order.
2.3 Improving our services: Analyzing user preferences to enhance our product range (e.g., adding popular wig styles) and optimizing website functionality (e.g., simplifying the checkout process).
2.4 Sending marketing communications: Sharing updates on new products, promotions, or wig care tips (only if you have opted in to receive such emails; you can unsubscribe at any time).
2.5 Complying with legal obligations: Fulfilling tax requirements, processing returns, or responding to lawful requests from regulatory authorities.
3. How We Protect Your Information
We implement industry-standard security measures to prevent unauthorized access, disclosure, or misuse of your personal information:
  • Encryption: Using Secure Sockets Layer (SSL) technology to encrypt data transmitted between your device and our website (e.g., during checkout).
  • Restricted access: Limiting access to your personal information to authorized staff only, who are trained on privacy protection.
  • Third-party safeguards: Working with trusted payment providers (e.g., PayPal, Stripe) that comply with global security standards to process payments securely.
Please note that no online data transmission is 100% secure. While we take all reasonable steps to protect your information, we cannot guarantee absolute security.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following cases:
4.1 Service providers: Sharing necessary details with third parties who assist us in operating our business (e.g., shipping carriers like UPS/FedEx to deliver your wig, email service providers to send order updates).
4.2 Legal requirements: Disclosing information if required by law (e.g., to comply with a court order) or to protect our legal rights (e.g., investigating fraudulent orders).
4.3 Business transfers: Sharing information in the event of a merger, acquisition, or sale of all or part of our business (with the new entity bound by this Privacy Policy).
5. Your Rights
You have the following rights regarding your personal information, subject to applicable laws:
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask to update or correct inaccurate information (e.g., a wrong shipping address).
  • Deletion: Request the deletion of your personal information (where legally permitted, e.g., if you no longer use our services).
  • Opt-out: Unsubscribe from marketing emails by clicking the "Unsubscribe" link in our emails or contacting us at utopiakamil@outlook.com.
To exercise these rights, please contact us using the details in Section 7.
6. Cookies and Tracking Tools
We use cookies (small text files stored on your device) to enhance your website experience:
  • Essential cookies: Required for basic website functionality (e.g., remembering your shopping cart items).
  • Analytical cookies: Used to track website usage (e.g., which wig pages are most visited) to improve our services.
  • Marketing cookies: Used to personalize promotions (only if you have opted in).
You can manage cookie settings through your browser (e.g., block non-essential cookies), but this may affect website functionality (e.g., inability to save your cart).
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws or our business practices. We will notify you of significant changes by posting the updated policy on our website (with a new effective date). We encourage you to review this page periodically.