Return Policy

Thank you for choosing Hair-fancy! To ensure a smooth shopping experience, please read our return policy carefully:

  1. Order Cancellation

    Orders can only be canceled before shipment. Once the order is shipped, cancellation is no longer available.
  2. Return Eligibility

    After receiving the product, you may apply for a return within 10 calendar days if you are not satisfied.
  3. Return Conditions

  • The wig must be kept in its original condition as received (unworn, undamaged, and without any signs of use).
  • The original packaging (including tags, labels, and accessories) must be intact and unopened.

  1. Customized Products

    Custom-made wigs (tailored to your specific requirements) are not eligible for the 10-day free return service.

If you have any questions about returns, please feel free to contact our customer service team. We will be happy to assist you!